The platform for appointment-based businesses
A client writes “any slots on Thursday?” and Darcemi replies, books them in and reminds them so they show up. You open the calendar and it is up to date: no double bookings, no lost slots, no spending your day replying.
For clinics, veterinary practices, hair salons, garages, beauty centers and other appointment-based businesses.
“I need an appointment this week in the afternoon”
When everything depends on one person, growing gets heavy.
Replying between appointments, sorting out changes after closing, remembering who still needed a nudge. While you are with a client, the messages wait — and every reply that goes cold is a booking that never lands, a slot left empty and a customer trying somewhere else.
Automate what you already do. Activate what isn't happening today.
What eats up your day starts happening on its own — and what there is never time for (recovering freed slots, win-back messages, review requests) finally starts to happen.
What already happens every day
- Replies and initial handling.
- Availability, bookings and changes.
- Coordinating professionals.
- Confirmations and reminders.
What goes undone today
- Recovering slots and waiting lists.
- Follow-up and reactivation.
- Review requests.
- New channels and unattended opportunities.
The exact capabilities depend on each business's configuration and needs.
From the first message to the confirmed appointment.
A request comes in through the business's channel
Every request is logged in the same place, with its source channel and time, without depending on someone being free to handle it.
One platform for the whole operation.
Calendar, clients, team and automations in one place: what happens in one shows up in the rest.
Calendar and availability
Real availability per professional, service and duration. Weekly view or day lanes, with the status of every appointment at a glance.
Clients
A record with their history, preferences and usual professional, always up to date.
Team and professionals
Individual schedules, services and demand distribution across the people who serve.
Confirmations and reminders
Notices before the appointment with the option to confirm, reschedule or cancel.
- Appointment created
- Confirmation sent
- Reminder scheduled
- Change requested
Follow-up and waiting lists
Slots that free up are offered to whoever is waiting.
Locations
Several sites from a single account, each with its own team and schedule.
Connections
Incoming channels and work tools are connected according to each business's configuration.
The specific connections and capabilities are validated against each business's tools and needs.
Built around how your business works.
Recurring sessions with the same professional
Multi-session treatments, always with the same person when possible, and reminders before every visit.
If a session is cancelled, the slot is offered again to whoever is waiting.
The real panel, not a promise
These are screenshots of the product running, with demo data. No smoke: what you see is what you use from day one.
Demo data. The panel is the same one every center uses.
Let's see how Darcemi fits your business.
We go over your operations, channels and the tools you use to prepare a tailored proposal.
How the meeting goes- We understand your operation
- We review channels and tools
- We prepare a tailored proposal
Frequently asked questions
Get back the hours that go on replying.
In a short meeting we look at how you work and prepare a proposal for your case. No strings attached.